Reviews of DORMAN control arm

I only had partially good luck with control arms for my old Civic (Dorman arms that fit but had all the Dorman stuff concealed by dirt, and I was after Honda arms).

I got 2 Dorman control arms from Factory Motor Parts (FMP) in MOOG boxes. I found out when the customer brought his Dakota back for noise. Found the bolts holding the ball joints snapped and one side was held in by on out of three. The other side all the bolts were loose. Had them send a second set. I tried to torque the bolts this time before install. They would not torque and began to strip. FMP tried to tell me it was accidental. TWICE? Nearly killed my customer.